Privacy Policy
At TheFoneBuyer (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you sell mobile phones to us—whether individually or in bulk.
By using our services, you consent to the practices described below.
1. Information We Collect
When you interact with TheFoneBuyer, we may collect the following types of information:
A. Personal Information
- Full name
- Email address and phone number
- Shipping or pickup address
- Government-issued identification (if required by law or for fraud prevention)
- Business details (e.g., company name, contact person, VAT/tax ID for bulk sales)
B. Device Information
- Phone make, model, IMEI/serial number
- Physical and functional condition of the phone
- Photos or descriptions provided by you
- Ownership documentation (if required)
C. Transaction & Payment Information
- Offer details and transaction history
- Payment method and details (e.g., bank account or PayPal)
- Invoices and receipts
- Communication related to sales or support
2. How We Use Your Information
Your information is used to:
- Evaluate your device and determine eligibility for purchase
- Process payments securely
- Communicate with you regarding offers, shipping, or support
- Prevent fraud and confirm device ownership
- Meet legal and regulatory obligations
- Improve our service and internal operations
3. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Payment processors to complete transactions
- Shipping or logistics providers to coordinate delivery or pickup
- Third-party service providers who support our operations (under strict confidentiality agreements)
- Law enforcement or authorities, if required by law or to prevent fraud
4. Data Retention
We retain your information only as long as necessary for operational, legal, or compliance purposes. Once it is no longer needed, we securely delete or anonymize it.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your data (subject to legal obligations)
- Object to or restrict certain types of data processing
To exercise any of these rights, contact us at thefonebuyer@gmail.com
6. Security
We implement reasonable physical, administrative, and technical safeguards to protect your data. While we work hard to protect your information, no method of transmission over the internet is 100% secure.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website. Continued use of our services after changes are made implies your acceptance of the revised policy.